I would like to say how very pleased we are with the standard of work completed by your heating engineer. We found him conscientious, friendly, polite and informative. If this is the standard of work provided by your company we have no concerns using the company again and recommending to our friends and family.
Please ensure that this letter of compliment and appreciation is passed to the appropriate person so your engineer is recognised for his outstanding work and commitment.
— B & P Goodwin
Called out JCW Saunders emergency engineer as I had no heating at my house which was a huge problem as my new born was at home. Engineer came and was able to get me some heating through the boiler but a part was needed, the engineer returned the next morning and fitted the part. I was incredibly happy with the engineer and service.
— Krishan A
Called Saunders to fix my pool boiler, fixed within 48 hours of my call. Excellent service all round. Have had poor experience before with boiler men in the past, would highly recommend Saunders.
— Ron S
Once again JCW Saunders comes to the rescue. Another problem over the Christmas period which was dealt with in a swift and professional manner, quick response and clear communication. Always get the job done no matter what time. My family and I have used JCW for the past couple of years now and couldn’t recommend enough.
— Ryan F
Insurance company wouldn’t cover me for a new shower, called JCW Saunders and shower was installed within 2 days of me calling. Hard to find a good reliable plumber!
Highly recommend JCW!
Great job all round!
— Jessica L
Excellent service from JCW Saunders. I reported my boiler fault and within a couple of hours an engineer arrived and resolved the problem. highly recommend.
— Tyla B
Please allow me to commend to you the work of your engineers who installed a boiler for me in mid-january, I found the engineer to have great energy and good humour throughout, the work performed is neat and expertise.
— Mr William Harnett
Over the last 4 years of partnering with JCW Saunders, we have experienced consistent excellent customer feedback which I believe is as a direct result of the determination demonstrated throughout all departments of the company in putting the customer first.
— Gordon T, Contracts Manager
First class service received from JCW Saunders.

Reasonably priced, reliable and efficient engineers. Would highly recommend their service.
— Kieron B
My system stopped working last week, after contacting my insurers CET then called me to arrange a visit by your company. Your engineer Ray later telephoned me to advise the time he would arrive - and was slightly early. He put on overshoes as soon as he arrived (very important when you have light carpets!), then diagnosed the problem. He sent off the paperwork whilst he was here then yesterday telephoned to tell me he had the part and what time he would be arriving. Slightly early again, he fitted the new part and ensured everything was functioning correctly. On both visits he was very professional and thorough, friendly and courteous, also made suggestions on how to keep the system running efficiently. If all your engineers are like Ray you are very lucky!
— Steve from Grantham, Lincolnshire
Excellent continued service.
— National Operations Manager. AA

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